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Shipping and Returns

We offer complimentary courier shipping worldwide. If you are based overseas and would like to place an order please contact 
customerservice@antonjewellery.com to answer any of your queries.


Shipping

ANTON Jewellery offers complimentary standard shipping via Australian-based couriers and FedEx for all International deliveries.

All orders are processed Monday through to Friday.

Delivery times within Australia

Metro areas: 3 – 5 business days Regional areas: 5 – 7 business days
Metro Areas include: Sydney, Melbourne, Brisbane, Canberra, Perth, and Adelaide. Estimates of delivery timeframes may differ during holiday periods.

Please note ANTON Jewellery does not deliver to P.O Boxes as all deliveries require a signature upon delivery. 

    Conditions of Sale

    • Please choose carefully – no refund if you change your mind
    • 14 days exchange policy to same value or store credit may apply
    • For exchange, goods must be in original condition with no damage, scratches or signs of wear. All packaging and certificates must be returned and accompanied by a valid proof of purchase.
    • Claims stating goods are faulty or wrongly described must be made within 14 days of sale or such further time as is reasonable with regard to the terms of any manufacturers guarantee and any warranties implied by legislation.

    Made to order or pre-order items

    • No exchange or refund available on any Special Orders and Pre-order items
    • Minimum cancellation charge for a Special Order is 50% of the sale price of the items purchased

    Customs, Duties and Taxes

    Duties and import taxes are calculated at checkout based on the shipping destination and order value. Orders will be shipped on a DDP (Delivery Duty Paid) basis, meaning all applicable import duties can be paid at the time of checkout. There should be no additional charges when your order arrives. Duties and taxes are nonrefundable after your order has shipped.

    We pride ourselves on exceptional quality, a trait synonymous with the ANTON brand. If the piece you have chosen is not quite right, we are happy to help.
    A full exchange or credit is available for items purchased within a 14 day period.
    Please visit our Customer Care page for the full policy.

    Last Updated: 1st April, 2020

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