Shipping and Returns
Domestic Shipping
ANTON offers complimentary standard domestic shipping via Australian-based couriers.All orders are processed from Monday through to Friday.
Delivery Times within Australia
Metro areas: 3 – 5 business days.
Regional areas: 5 – 7 business days.
Metro areas include: Sydney, Melbourne, Brisbane, Canberra, Perth and Adelaide.
Estimates of delivery timeframes may differ during holiday periods.
Please note ANTON does not deliver to P.O Boxes as all deliveries require a signature upon delivery.
International Shipping
ANTON offers flat rate shipping on international orders.
- International orders under $1,000AUD incur a flat rate shipping fee of $100AUD.
- International orders between $1,000-$4,999AUD incur a flat rate shipping fee of $50AUD.
- Complimentary shipping is offered on international orders above $5,000AUD.
Conditions of Sale
RETURNS
- Please choose carefully - refunds are not accepted for change of mind.
- We offer a 14-day exchange policy for items of equal value or store credit. To qualify for an exchange, products must be in their original condition, free from damage, scratches, or signs of wear. All packaging and certificates must be returned along with a valid proof of purchase and identification.
- Claims stating goods are faulty or wrongly described must be made within 14 days of sale or such further time as is reasonable. Guarantees under the Australian Consumer Law apply to any item which is faulty, requires repair or is significantly different from the item described.
- No refund or exchange on sale items.
MADE-TO-ORDER
- A minimum deposit of 50% is required.
- No exchanges or refunds on Made-to-Order purchases.
- The minimum cancellation fee for a Made-to-Order purchase is 50% of the item(s) sale price and is non-refundable.
BESPOKE CREATION
- A minimum deposit of 50% is required.
- No exchanges or refunds on Bespoke Creations.
- For cancellation of Bespoke items that have been modified and designed based on your specifications, the cancellation fee will be 100% of the agreed price.
Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time, resulting from shipment/delivery delays from our local and International workshops.
Please visit our Terms & Conditions page for the full policy.
Updated: October, 2024.